FAQ — 45RPM Forum

Why won't MailRaider open my email file?

pascalharris — Fri, 16 Mar 2018 13:38:19 +0000

MailRaider has been extensively tested and will open nearly all types of MSG file. If you have one that MailRaider won't open, or won't display a sensible and informative message about, then please get in touch with me (including a copy of the .msg or .eml file) and I will fix the problem as quickly as I can.

How do I raise a support request for MailRaider?

pascalharris — Fri, 16 Mar 2018 13:40:55 +0000

Simple. Just send an e-mail to support@45rpmsoftware.com, or post a query here on this board. Do not attempt to get help by posting a bad review on the App Store (this advice applies to all software, not just mine). Bad reviews don't help me improve my software, I need a detailed error report - preferably with an attachment containing the problem file - and I will then fix your problem.

How can I make MailRaider the default app for .msg files?

pascalharris — Fri, 16 Mar 2018 13:39:30 +0000

On macOS, to make MailRaider the default app for .msg files, simply right click on a .msg file in Finder and select 'Get Info' (or select the file and select 'Get Info' from the file menu). Under the 'Open With' section of the Info window select MailRaider and then click 'Change All…'